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The Blog

  • Optimising for Agentic Commerce Protocol – A Technical Guide for SEOs

    The way people discover and buy products online is shifting. Until now, SEO has been about connecting human searchers with websites through keyword targeting, structured data and user experience. With the rise of AI agents, discovery and transactions are no longer limited to search engines or traditional eCommerce funnels. Agents such as ChatGPT can now […]

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  • Technical SEO for AI Search

    For years, technical SEO has focused on making websites understandable to search engine crawlers. The landscape has shifted. Large Language Models (LLMs) such as ChatGPT, Gemini, Claude and Perplexity now play a growing role in how users discover and consume information. This means technical SEO is no longer only about ranking in Google. It is […]

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  • Winning Executive Buy-in for AI Search

    AI has transformed how people discover brands and make purchasing decisions. How your business adapts (or not) to this massive shift will largely depend on whether the C-suite views it as a temporary fad to be ignored, a disruption to be weathered, or an opportunity to be seized. Executive teams might like to talk about […]

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  • RAG Chunking and the Architecture of Information

    Working out how to optimize your content for LLMs?  LLMs group related concepts together into a single chunk. This process is called chunking and it breaks content into small, distinct units of information (or ‘chunks’), as opposed to presenting information as an undifferentiated mess. Then LLMs can quickly identify the benefit to the target reader.  […]

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  • Early testing of Google’s AI Mode

    It’s been nearly a month since Google began rolling out AI Mode in the US., In typical Google fashion, a mix of curious screenshots has surfaced ranging from misinformation to completely random responses. I’ve been focused on compiling and analysing as much data as possible from r early observations, aiming to understand the output and […]

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  • How to avoid key event bloat in GA4

    In Google Analytics 4 (GA4), key events refer to specific user actions that closely align with business objectives. These may include conversions, form submissions, or engagement actions, such as playing a video or expanding a text box. Labelling certain events as “key,” better models conversions and generates insights that support meaningful decisions. Accurate event tracking […]

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  • Optimising travel brands for LLM and AI platform visibility

    The travel industry is undergoing a dramatic shift with the rise of Large Language Models (LLMs) and generative AI. These technologies are transforming how travellers research, book, and experience trips, making it essential for businesses to adapt. From personalised recommendations to AI-powered travel search, understanding how to optimise for these systems can give your travel […]

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